In July 2026, three in-house solutions go into use in TOMORIS operations:
- MailAutomate uses AI to classify messages from approved mailboxes and carries out defined follow-up actions.
- TicketAssist gives new service tickets an initial classification and links them to similar resolved cases.
- WorkAssist brings time, tickets, and urgency together in a single daily view.
First in our own daily work
Before we introduce software at customers, we use it ourselves. That shows what holds up in daily work. TicketAssist and WorkAssist are now available for selected rollouts.
All products: TOMORIS Software & Products