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FOR ADMINISTRATION & INFRASTRUCTURE

Reliability is a public mandate.

Public administrations carry special responsibility. We support traceable IT operations, clear responsibilities and the protection of sensitive information.

PUBLIC SECTOR / STARTING POINT

What shapes
your everyday work.

  • 01

    Obligations from several laws

    NIS2, freedom of information, accessibility and data protection all apply to the same IT and the same team.

  • 02

    Systems that grew over time

    Specialist applications, file shares and workstations date from different years and are still closely interlinked.

  • 03

    Evidence on request

    Supervisory bodies, auditors and the public expect decisions and measures to be documented.

PUBLIC SECTOR / YOUR BENEFIT

What you
gain.

  • 01

    Secure operations

    Plan critical services and recovery together.

  • 02

    Clarify responsibility

    Document services and decisions.

  • 03

    Enable modernization

    Implement changes in manageable steps.

SERVICES & SCOPE

Responsibility starts with clarity.

We clarify in advance which services make sense, who is responsible for what and how you can tell that progress is being made.

  • Infrastructure and site connectivity
  • Network segmentation
  • Backup and contingency planning
  • Identity and device protection
  • Support with technical security requirements

FRAMEWORK & OBLIGATIONS

What laws and
standards require.

General guidance with sources, as of October 2026. It does not replace legal advice; the assessment of each individual case remains with you.
  • NISG 2026 (NIS2)

    NIS2 for federal and state governments

    Public administration entities are classified by level, not by size: federal level essential, state level important. Schools and higher education, the judiciary and areas such as national defense and law enforcement are not essential or important (§ 24(6) NISG 2026). Municipalities and associations of municipalities do not belong to the public administration sector (§ 24(3)); their operations may be covered through the sectors in Annexes 1 and 2. Management bodies take part in cybersecurity training (§ 31(2)).

  • LAW

    Freedom of information since September 1, 2025

    Information of general interest must be published proactively on the internet; requests for information must be answered within four weeks (§§ 4, 8 and 20 IFG).

  • Accessibility

    Accessible websites and apps

    Websites and mobile applications of the federal government must be accessible (§ 1 WZG). The underlying EU directive requires an accessibility statement (Art. 7 Directive (EU) 2016/2102).

  • GDPR

    Data protection officer

    Public authorities and bodies designate a data protection officer in every case (Art. 37(1)(a) GDPR).

WHAT SETS US APART

One partner.
Not four.

  • 01FROM A SINGLE SOURCE

    Projects, operations, knowledge, software

    EXPERTS implements, GRID operates, UNIVERSITY enables your team, NEXT develops further – without handover gaps between different service providers.

  • 02OWN PLATFORM

    Operations with GRID

    Monitoring, backup, security and updates work together in one operating model with clear responsibility.

  • 03TRANSPARENCY

    Everything in view with INSIGHT

    Tickets, reports and roadmap in one role-based customer portal instead of scattered across emails.

  • 04PROXIMITY

    Personal in DACH

    Locations in Marchtrenk, Frankfurt am Main and Zurich – with personal points of contact.

FREQUENTLY ASKED QUESTIONS

Answered
briefly.

Is our organization subject to NIS2?

In public administration, the level decides, not the size: federal level essential, state level important. Schools and higher education, the judiciary and areas such as national defense and law enforcement are not considered essential or important. Municipalities and associations of municipalities do not belong to public administration; their operations, for example for drinking water or wastewater, may still be covered. The NIS2 applicability check classifies your information and cites the section.

Can you work with existing specialist applications?

Yes. We assess the current setup, coordinate interfaces with the vendors of the specialist applications and modernize in manageable steps.

How do services become traceable?

Agreed services and measures are documented; the INSIGHT customer portal supports a shared overview.

YOUR NEXT STEP

Let’s take the
next step.

Discuss your project. Personal and without obligation.