GUIDED ROLLOUT
Operational cockpit for the workday.
WorkAssist condenses time tracking, tickets, urgency, booking gaps and internal information into an action-oriented daily view.
IN BRIEF
What is WorkAssist?
WorkAssist is an executive and IT cockpit for operational clarity. It brings together the relevant signals of the workday and turns scattered data into concrete next steps.
- THE TASK
What problem does WorkAssist solve?
Technical teams switch between time, ticket, knowledge and planning systems. Along the way, priority, context and their own view of the day get lost.
- AVAILABILITY
GUIDED ROLLOUT
The core cockpit can be rolled out after a system check. Data sources, roles and actions are accepted for each environment. The Workbuddy AI module remains a separate pilot.
- THE ROLE OF AIAI
What the AI does
Workbuddy is an AI knowledge assistant in pilot/preview: approved sources, source references and verifiable answers. The WorkAssist core cockpit is rolled out separately.
Guided rollout / pilot
Your next step.
Agreed in concrete terms.
- Review Jira tickets and time booking overviews for the agreed scope
- Define roles, data access and the desired daily view
- Plan rollout and acceptance with your team
Write actions are only enabled after interfaces and roles have been reviewed. The Workbuddy pilot is not part of a blanket commitment to a complete solution.
DEVELOPMENT / DESIGN PARTNER
Help shape Workbuddy
as a pilot.
- Select a specific knowledge case and approved sources
- Evaluate answers, source references and how missing evidence is handled
- Define permissions and acceptance criteria for the pilot
Workbuddy is a preview. Answer quality, source references and how missing knowledge is handled must be demonstrated in the agreed pilot. The knowledge assistant does not perform any system actions.
FEATURES & MODULES
What the solution
delivers day to day.
- 01
My day
Attendance, booked time and booking gap in one shared daily view.
- 02
Ticket focus
Sort your own, new and unassigned cases by traceable urgency.
- 03
Direct actions
Take over tickets and record time: which actions are possible is accepted for each interface and role.
- 04
Workbuddy · Preview
AI knowledge assistant with source references as a separate, guided pilot.
IN OPERATION
How WorkAssist
fits into everyday work.
- 01
Connect signals
Data from time, ticket and knowledge systems is brought together in its context.
- 02
Condense the situation
The cockpit visibly separates what needs attention, work in progress and missing data.
- 03
Act in a targeted way
Common operational steps start directly from the shared work view.
WHO IS IT FOR?
For people who need clarity.
- IT teams with several operational source systems
- Managers who need condensed management information
- Organizations that want to make time and ticket flows transparent
RESULT
What WorkAssist improves in concrete terms.
- 01Less switching between systems in day-to-day business
- 02Earlier visibility of urgent or stalled work
- 03Better traceability of time and workload
ENVIRONMENT & INTEGRATIONS
Close to the process
instead of isolated.
- TimeTac
- Tempo
- Jira / Jira Service Management
- Notion
- Microsoft Entra ID
SUMMARY
WorkAssist at a glance
- What is it?
- WorkAssist is an executive and IT cockpit for operational clarity. It brings together the relevant signals of the workday and turns scattered data into concrete next steps.
- Who is it for?
- IT teams with several operational source systems; Managers who need condensed management information; Organizations that want to make time and ticket flows transparent.
- What does it deliver?
- Less switching between systems in day-to-day business; Earlier visibility of urgent or stalled work; Better traceability of time and workload.
- How is it available?
- GUIDED ROLLOUT — The core cockpit can be rolled out after a system check. Data sources, roles and actions are accepted for each environment. The Workbuddy AI module remains a separate pilot.
CLEAR ANSWERS
Frequently asked
questions.
Is WorkAssist a replacement for Jira or TimeTac?
No. WorkAssist connects the relevant information and actions, while the leading systems keep their respective roles.
Does the cockpit show costs or salaries?
No. The solution focuses on operational work, time flows and tickets, not on personal cost reporting.
Can WorkAssist be adapted to other workflows?
The rollout starts with systems, roles and the management signals you need. The specific scope is agreed in a controlled way.
YOUR NEXT STEP
Find the right fit
for WorkAssist.
We clarify the goal, environment, integrations and the permissible next step.